CANCELLATION & REFUND POLICY
All holiday class transfers; refunds and cancellations need to be discussed via phone or email.
Holiday Class Transfers – NO CHARGE
You can transfer your child from one class to another within the same holiday program at NO CHARGE, if there is an available place to transfer to. Confirmation of this possibility will need to be approved by the art school.
Student Transfer - Holiday Class - NO CHARGE
You can transfer a holiday art class booking to another child, such as a sibling or friend at any time and at NO CHARGE. Please advise the art school of this change prior to the class going ahead.
CREDITS
Credit vouchers will be provided for cancelled classes – only if application is made 7 days prior to the first day of the holiday program commencing. Credit vouchers will only be valid for the current or immediately following holiday program, after that they expire.
REFUNDS
Refunds can be arranged however the following administration fees will apply to all refunds:
$10 per lesson cancelled - 10 days or more prior to commencement of the 1st day of the Holiday Program.
$15 per lesson cancelled - 9 - 7 days prior to commencement of the 1st day of the Holiday Program.
$20 per lesson cancelled - 6- 3 days prior to commencement of the 1st day of the Holiday Program.
$30 per lesson cancelled - 72 hours prior to commencement of the 1st day of the Holiday Program.
There will be no refunds or credits if you withdraw, cancel or do not show up on the day of the class.